Johnsons Hyundai - Oxford
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- Based on 21 verified purchases in the last 3 months
Johnsons Hyundai - Oxford Verified Purchases
Total Active Purchases:
489
(Verified: 489)
I was pleased with Johnsons Hyundai Oxford and would recommend them because they’re informative and friendly staff, that have your best interests at the forefront of their work
Mr Maesun John, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Johnsons Hyundai - Oxford.
Dr Sudip Das, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Johnsons Hyundai - Oxford.
A very pleasant experience buying a car from here with Ellia who dealt with my purchase. Overall a very friendly, quick and efficient service.
Mr Mahendra Gurung, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Johnsons Hyundai - Oxford.
We do hope we can be of assistance in the future. Take care!
Kind regards
Darren Fenner
General Manager
Johnsons Hyundai Oxford were great because they offered a fair price for a car that was in fine condition. They seem like a professional dealership and give me confidence that when I take the car and it will be properly repaired or serviced.
Mr Richard Norman, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Johnsons Hyundai - Oxford.
Have a great day.
Kind regards
Darren Fenner
General Manager
I would not recommend Johnsons Hyundai Oxford because - when we test drove the vehicle it had only just arrived on site. During the inspection and test drive we noticed marks on the bonnet and a knocking coming from the NSR suspension. We were told that both of these would be rectified and we agreed to collect the car in on week to give time for this a service and MOT. When we arrived at the handover the vehicle still had the marks on the bonnet so we refused collection. We were told the marks needed professional body polishing from their expert and this would be done the following day. We returned 2 days later and the body work was now perfect and a couple of stone chips were also attended to (this was good). We left the dealership and then discovered part way back th suspension knock had not been rectified. We were going to a funeral so could not return immediately so rang the sales team. I was told it had been driven by 3 people and that there was no rattles and was maybe the parcel shelf. I bought the vehicle back the following day to take out technician (service advisor basically dismissing the fact it was their as 3 people ad driven it). It took me 3 mins to demonstrate to the technician who agreed it was a problem with the suspension. The car was then booked in and the NSR shock absorber was diagnosed by the workshop. There was no part in stock and the new part would take 5 days to arrive, we were assured the car was safe so collected it. Vehicle returned to workshop 5 days later and new NSR shock fitted. W picked up the vehicle again and it still has not resolved the problem so vehicle is not back in for repair again. Having expected to collect the car 10 days ago we have ben able to drive it for just 5. If the sales and workshop team had worked together and looked at and tested the car this would not have been the case. The fact that these problems were pointed out is disappointing
We appreciate you bringing this experience to our attention. If you are willing, please contact us at 01527 583082 so we can work towards a resolution. We look forward to hearing from you.
Kind regards
Darren Fenner
General Manager
Mr David Banadics, we are so pleased you enjoyed your visit to Johnsons Hyundai - Oxford!
Kind regards
Darren Fenner
General Manager
Contact
Location
Hours
Closed
Thursday
9:00am - 5:00pm
Friday
9:00am - 5:00pm
Saturday
9:00am - 5:00pm
Sunday
9:00am - 5:00pm
Monday
9:00am - 5:00pm
Tuesday
9:00am - 5:00pm
Wednesday
9:00am - 5:00pm
